The 12 Bugs of Christmas

Too many of us have had to deal with software problems and support like this!

The 12 Bugs of Christmas – A Software Developers’ Version

1. For the first bug of Christmas, my manager said to me:
See if they can do it again.

2. For the second bug of Christmas, my manager said to me:
Ask them how they did it and
See if they can do it again.

3. For the third bug of Christmas, my manager said to me:
Try to reproduce it
Ask them how they did it and
See if they can do it again.

4. For the fourth bug of Christmas, my manager said to me:
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.

5. For the fifth bug of Christmas, my manager said to me:
Ask for a dump
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.

6. For the sixth bug of Christmas, my manager said to me:
Reinstall the software
Ask for a dump
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.

7. For the seventh bug of Christmas, my manager said to me:
Say they need an upgrade
Reinstall the software
Ask for a dump
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.

8. For the eighth bug of Christmas, my manager said to me:
Find a way around it
Say they need an upgrade
Reinstall the software
Ask for a dump
Run with the debugger
Try to reproduce it
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See if they can do it again.

9. For the ninth bug of Christmas, my manager said to me:
Blame it on the hardware
Find a way around it
Say they need an upgrade
Reinstall the software
Ask for a dump
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.

10. For the tenth bug of Christmas, my manager said to me:
Change the documentation
Blame it on the hardware
Find a way around it
Say they need an upgrade
Reinstall the software
Ask for a dump
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.

11. For the eleventh bug of Christmas, my manager said to me:
Say it’s not supported
Change the documentation
Blame it on the hardware
Find a way around it
Say they need an upgrade
Reinstall the software
Ask for a dump
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.

12. For the twelfth bug of Christmas, my manager said to me:
Tell them it’s a feature
Say it’s not supported
Change the documentation
Blame it on the hardware
Find a way around it
Say they need an upgrade
Reinstall the software
Ask for a dump
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.

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